Market segmentation is a powerful tool for identifying, acquiring and retaining customers in the most efficient and...
5 Reasons Your Research Company Needs Domain Expertise
by Wes Fu on Tue, Feb 11, 2020 @ 06:38 PM
A question I am often asked is: What is the value of technology domain or industry expertise when delivering market...
5 Tips for Market Segmentation Research
by H. Carpenter on Thu, May 16, 2019 @ 03:30 PM
Market segmentation is a powerful tool for identifying, acquiring, and retaining customers in the most efficient and...
Using Market Research to Success Test Your Next Product Idea
by Alan Nazarelli on Fri, May 10, 2019 @ 09:00 AM
When done right, market research is an invaluable tool for success-testing concepts. Both qualitative and quantitative...
The Qualitative Edge Part 3: Innovating at the Edge of Customer Experience
by Alan Nazarelli on Thu, May 02, 2019 @ 11:02 AM
In part 3 we explore mining innovation from customer feedback. This post underscores the importance of qualitative, in-depth...
Don’t Let Your Survey Taint Your Brand
by Alan Nazarelli on Fri, Mar 15, 2019 @ 09:00 AM
"I felt fine about your customer service, till you sent me that survey about your customer service." Open ended comment made...
Connecting Social Data to Primary Market Research
by Elaina Mattingly on Sat, Mar 02, 2019 @ 10:42 AM
“The world is being re-shaped by the convergence of social, mobile, cloud, big data, community and other powerful forces....
Quicker, Deeper, Cheaper: Asynchronous Online Focus Groups
by Shawn Fisher on Mon, Feb 05, 2018 @ 09:32 PM
Quicker, deeper, cheaper; our clients all agree that our new qualitative market research methodology of Asynchronous Online...