Market segmentation is a powerful tool for identifying, acquiring and retaining customers in the most efficient and...

    A question I am often asked is: What is the value of technology domain or industry expertise when delivering market...

    5 Tips for Market Segmentation Research

    by H. Carpenter on Thu, May 16, 2019 @ 03:30 PM

    Market segmentation is a powerful tool for identifying, acquiring, and retaining customers in the most efficient and...

    When done right, market research is an invaluable tool for success-testing concepts. Both qualitative and quantitative...

    In part 3 we explore mining innovation from customer feedback. This post underscores the importance of qualitative, in-depth...

    Don’t Let Your Survey Taint Your Brand

    by Alan Nazarelli on Fri, Mar 15, 2019 @ 09:00 AM

    "I felt fine about your customer service, till you sent me that survey about your customer service." Open ended comment made...

    “The world is being re-shaped by the convergence of social, mobile, cloud, big data, community and other powerful forces....

    Quicker, deeper, cheaper; our clients all agree that our new qualitative market research methodology of Asynchronous Online...