Digital campaigns have come of age with innovative combinations of digital elements including social. One major difference...
Alan Nazarelli
Recent Posts
Nationwide Super Bowl Ad-Brilliant strategy or marketing blunder?
by Alan Nazarelli on Tue, Mar 10, 2020 @ 01:18 PM
By now, if you are living in the social world, you have heard the overwhelming reaction to the Nationwide Mutual Insurance...
The Road to Segmentation is Paved with Good Intentions
by Alan Nazarelli on Wed, Mar 04, 2020 @ 01:22 PM
Market segmentation is a powerful tool for identifying, acquiring and retaining customers in the most efficient and...
Customer Experience & Business Value
by Alan Nazarelli on Wed, Jan 08, 2020 @ 09:00 AM
In my previous post titled Wall Street Loves Great Product Design, I explored the link between product design and financial...
Venture Capital and Venture Failure: Why do Certain VC Startups Fail?
by Alan Nazarelli on Wed, Dec 11, 2019 @ 05:09 PM
The Wall Street Journal reported this week that three out of four venture funded startups fail to return a single dime to...
The Qualitative Edge
by Alan Nazarelli on Fri, Nov 01, 2019 @ 08:22 PM
We live in a quantitative world. Quants rule Wall Street. With Big Data, AI and Machine Learning, corporate decisions are...
Marketing Research: The 10 Most Common Mistakes Users Make
by Alan Nazarelli on Tue, Sep 10, 2019 @ 08:15 PM
Market research is an ever-changing industry. However, it seems some aspects of marketing research stand the test of time -...
The End of Net Neutrality is the End of Innovation
by Alan Nazarelli on Tue, Sep 10, 2019 @ 06:26 PM
As a policy, Silicon Valley Research Blog does not comment on political issues but we need to break this rule today. The...
7 things HubSpot, Salesforce, Eloqua and Marketo get wrong!
by Alan Nazarelli on Wed, Aug 07, 2019 @ 06:29 PM
In God We Trust. All Others Bring Data.
by Alan Nazarelli on Sat, Jun 01, 2019 @ 09:00 AM
The famous words of Edward Deming, the father of the Quality movement of the mid-eighties. Deming was referring to the use...
Using Market Research to Success Test Your Next Product Idea
by Alan Nazarelli on Fri, May 10, 2019 @ 09:00 AM
When done right, market research is an invaluable tool for success-testing concepts. Both qualitative and quantitative...
The Qualitative Edge Part 3: Innovating at the Edge of Customer Experience
by Alan Nazarelli on Thu, May 02, 2019 @ 11:02 AM
In part 3 we explore mining innovation from customer feedback. This post underscores the importance of qualitative, in-depth...
Don’t Let Your Survey Taint Your Brand
by Alan Nazarelli on Fri, Mar 15, 2019 @ 09:00 AM
"I felt fine about your customer service, till you sent me that survey about your customer service." Open ended comment made...
Creating the Optimal Sales Message
by Alan Nazarelli on Sun, Mar 10, 2019 @ 02:19 PM
I recently surveyed the most current thinking of the age-old question: “how do you create an effective sales message." and...
Shopping Cart Voyeur
by Alan Nazarelli on Sat, Mar 02, 2019 @ 10:22 AM
I am a self-confessed shopping cart voyeur! I can’t help it - it’s the researcher/customer anthropologist in me.